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Thanks and I'm sorry I now realize I didn't explain it very well. It means I need to reposition the hive hub then as I cant use the wiring which goes to the current thermostat as its 3 ply (one wasn't being used). Thanks, I know now.

Its a Glow worm Ultracom 38. Btw which thermostat do you mean when you say 'take a neutral to that thermostat, then it'll make naff all difference'? I need to replace that thermostat controller with the Hive hub which needs a ''permanent neutral'' as you have stated using the same wiring and...

My apologies, the setup at my new house is a Glow Worm boiler which is connected to the controls in the first picture, the glow worm connection is in the 2nd picture. The picture I am attaching now is how my Hive was connected at my old address I am aware the 2 wires I have indicated are...

Hello @ericmark and thanks for replying. I am really really sorry but you have lost me a bit in regards to volt, non volt free and independant supply. I really dont know what the option my old property was wired would be called but I was requesting how to wire it the same way when the nuetral...

I have moved house and taken my Hive kit with me. This picture is the current Honeywell controls with common and switched live . But my Hive needs a neutral wire. Can I add a wire to the neutral in this picture from the boiler connectors here to my Hive while keeping the two wires from 24v...

I'm really sorry, I initially thought you were being a bit condescending with the latter part of your reply but now I have re-read it I see it different. Thanks. I wasn't sure what to do with the neutral but have been advised I can blank it off. I did consider disconnecting it at the other end...

Sorted, local plumber who has serviced the boiler several times for me has advised me exactly how to do it on whatsapp. Its great that some people can be so helpful.

As its been a while ago I cant remember how the earth wire ended up going to heating on, it could be due to the restricted space I was working in the other end. The other wires arent connected to anything.

I changed my thermostat year ago from a Salus RT500 to Hive 1, had vaguely recall having to get some advice at the time and possibly having to adopt the wireing. Anyway I will be moving house and want to take my hive with me and put the old thermostat back. I have looked at the wiring (first...

That was it thanks! I'm all sorted.......

I have bought a replacement valve as the old one went faulty, but I cant get this to sit correctly. The plastic bottom bit of the valve doesn't sit on the metal so when I screw the fixing onto where it should sit, the plastic pops out of the fixing that screws onto the base. I have tried it on...