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Hi, yesterday I replaced my old mixer tap in the kitchen with a new one. As per the instructions I installed check valves on both the hot and cold (correct way round!) All is now ok, however when the cold's been running, and I then turn the cold tap off, there's a sound from the boiler...

Hi, I'm in the process of replacing the secondary heat exchanger on my Ariston Combi. When I took it off, there is only one 0 ring - is this right, or should there be four (one on each flow and return for heating and water?) I've never had any leak problems so I assume this may be...

Hi, quick question - if I drain my combi boiler by shutting off the ch return taking the cap off and then re-opening, and then shut the cold water feed and run the hot taps, is it ready to work on? - so no need to drain down the whole system? Thanks Graham

Hi, I'm looking at getting 6 spotlights and an extractor fitted in my bathroom. It's approx 2.5Mx2.8M with a shower over the bath (off the taps). Would one of the extractors with light built in be suitable over the shower end of the bath, or would I be better off going for a separate...

Hi, I have a mixer tap in the kitchen, and both the hot and cold are very slow to turn on - by that I mean it takes lots of turns before the flow is any good - when it gets there it's fine. Is this something that can be easily rectified? Thanks Graham

Hi, Firstly thanks for everybody's help on here, you've been really helpful so far. Quick summary of my problem - Ariston MicroGenus 27MFFI combi - when hot water is run the pilot light fires off then cycles on/off every 15 seconds or so, resulting in cold showers! I was advised to have...

Hi, I'm going to treat my system with Sentinel Ferroquest/X800 and then x100 inhibitor. I have a few questions that I hope you wise people can help with: 1) With the concentrate gel version, this can just inject into a rad (I believe an upstairs one is suggested) in the side opposite the...

Hi, I hope someone can assist. I moved into my new house 1 month ago. About 2 weeks ago we found that water would heat up and then go cold, and cycle like this every 20 seconds or so (especially in the upstairs). Looking at the boiler, it's heating up and then cutting out. I've had an...

Hi, our water has been stopped due to a faulty main which is currently being worked on (will be rectified within 6 hours apparently). Is there anything I should turn off in the house - the hot water pump seems to be getting quite hot. What about heating? FYI our water system is direct...

Hi, I have a Potterton Suprima 50L, and it's not igniting. Looking through the instructions it seems to go into 'lockout' with the red LED flashing - which as I understand it means the system can't ignite so it gives up. Of course I'll need to get an engineer out, but having never had to...