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Hi Paul, I think you have the right idea to be honest, and often what you suggested in your first paragraph can lead to the haggling. For example, I say, "I'm sorry, but that price is too high for me.", and then at that point it is entirely down to the company etc whether to go the haggling...

Hi Breezer, Yes, that's basically what I'm talking about, if you don't "um and are", some companies are happy to charge you that 150%, and they make a tidy profit, so sometimes it pays to haggle a little. As you mentioned though, you do have to be careful, as sometimes you get exactly what...

Hi Tony, I looked at a couple of websites, it was just under £70 at one, and just under £75 at another. As you correctly picked me up on, both excluded VAT/P&P. In case anyone is curious about the websites that I looked at: http://www.keeptheheaton.com/acatalog/Vokera_Gas_Valves.html...

doitall, according to the info about the breakdown scheme, it is all included. Tony, I quoted the £70-£75 price in this case, as Chris' price of £125 said it was excluding VAT, so I assumed (rightly or wrongly) it excluded P&P too.

Hi Chris/Paul, Unfortunately, there are some companies (big, small, and everywhere inbetween) that will charge you whatever they can get away with, and often the reality is that what they can get away with depends on how much/little you know about what you're paying for. Just in recent...

Thanks for the reply, Tony. Yes, you're right, it was £70-£75 excluding VAT/P&P. I guess I'm too used to buying stuff from Play etc where VAT/P&P is always included these days... :) I appreciate it requires proper fitting etc, I was just curious what the part actually costs, as the rest...

Thanks for the warning, Tony. I'll make a mental note of that one. Do you have any comments on the question about the gas valve price? (I may have edited my original message, whilst you were replying to it) Thanks James

Hi Tony, Thanks for the reply. The same problem happened again earlier on, so I switched it on and off a couple of times, and it then fired-up okay again. After the above happened, I called the engineer that services it etc, and had a nice conversation with his answerphone. I'm hoping he...

Hi all, First things first, what I know about boilers could fit on a very small postage stamp, so please keep that in mind if/when replying! :) I noticed earlier today that there was no hot water, and when I checked the boiler (see subject) I could see there was a fault (see subject). So...