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thanks chaps - we've actually got it sorted now - it was a valve that had gone... think i'm going to get that british gas homecare cover going forward!

Yes, the boiler is trying to get going and you can see it sparking through the viewing window but the pilot light fails to light up...

Further to this, we now have a more significant problem - i.e. every time we try to switch the boiler on the "red light" comes on and even after resetting it fails to get going. This obviously therefore means no heating or hot water. Great. We've ditched the joker who came last time and have...

thanks mate - another very good point you make!

yes, i did wonder that myself obviously.... how much is a new timer do you reckon?

Hello all - I have a Biasi Prisma 24SE combi boiler with a traditional timer dial - i.e. one where you press out the little notches to set the time for the heating/hot water to come on, etc. Basically, the timer is getting seriously temperamental and keeps stopping. We've had an engineer...