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Got a leak dripping from the toilet cistern from the water supply. Since I'm an idiot I'm not sure whther this could be (a) down to a washer needing replaced or tightning up a nut somewhere or calling in professional help as the thing needs stripped down to do (a)

Help needed. I've bought a house which has got a Vokera Syntesi 35 condenser. Getting error code 01 which means there's a failure to ignite. Despite calls to tradesmen I've no idea whether I need a plumber, electrician or a heating engineer. It could be so simple I might be able to sort myself...