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OK....I thought after I posted it that maybe that was what the thing I thumped was called! Definitely time to call in the experts....my DIY stretches to some things but not that far!!! thanks for your help everyone :D

Right..thumping it didn't work...and I certainly aren't going to start caressing it!! (kicking it maybe) So what's the actuator head? can I thump that?

Yes, I understood the message and I found the box.....and thumped it! I will see if thats solved the problem and if not, I will follow the rest of your advice....thanks again :D

I have a Baxi Solo 3 60 PF boiler - controlled by a Danfoss FP715 programmer - don't expect any more info than that...I'm a girl! The problem is that for about a week now the central heating is coming on whenever the hot water is programmed to come on, even though the thermostat is turned...