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Thinking about it the problem was there before pump/cylinder was installed.Has always been virtually non-existent flow from all hot water taps.Think the person they bought the house from was a dodgy diy'er and installed downstairs shower himself!!

Thanks for quick reply. will have to check with parents - its their house that has problem.Honestly I think they have been well and truly stitched up though!!

that was quick!! is that bad? I mean is that expensive?

have had problem for ages!! Seems to be air lock in hot water system.have tried the usual remedy of hose pipe between taps,cures it for a while then it comes back. problem has got worse since new hot water cylinder and shower pump has been fitted in airing cupboard.the showers work fine and...