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not open. was hoping it would be a quick fix, but it looks like i'll have to wait for the experts. many thanks for your quick replies.

tried resetting the boiler as per manual, but no luck, tried to call glowworm also but the technical support lines are shut on a sunday. so i was hoping maybe someone with a bit more know how could run through the simple stages of relighing the pilot light?

if it is a very quiet fan then maybe it does spin but i cant seem to hear it, its only a 2 month old system.

the same thing happened around a week ago, but i cant get in touch with anybody today? can you possibly run through the steps i take to lighting the boilers pilot? not sure if ive done it right..

erm, i dunno, it is just off all the time, workmen came out to put the pilot back on, but its gone out again and im not sure how to relight it?? sorry if this is a little vauge?!

i cannot seem to fire up the pilot light on my boiler, followed all the instructions in the manuel, and it is an automatic pilot, so im just wondering ifd anyone can give me any advice as to how i can sort it out? there are three lights on the front of the boiler and the power light (green) is...