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I have an interesting problem. British Gas came out to test the fire and removed the coals. Didn't make a note of where they were and couldn't put them back because there was no identification on the fire or no manual (so my fault???). Now they say the fire is unsafe but surely it's their fault...

Can anyone identify my gas fire from the picture. British Gas came out and serviced it and did a safety check. Then because the engineer had removed the coals and couldn't remember how to put them back, he said it is not safe and won't certify it. He also said he can't identify it so can't find...

picture of gas fire

Great answer and a great help as I have discovered a leaky return valve and a leaky radiator so I have to change the lot. The radiator is 1590mm x 600mm so I will buy a 1600mm and I suspect the 10mm can be taken up at both sides. My boiler (combi) is at head height in the downstairs kitchen so...

I am a big fan of energy saving and have been installing led downlighters gu10s to replace my 50 watt halogens. It has worked well in the hall and study and downstairs cloaks but I realised that it might not be bright enough for the kitchen diner. However, some 72 led bulbs (3W) came on the...

Just to let you guys know, who all gave good (and some not so good) advice and comments, I gave up on my Corgi Engineer and called in British Gas. I met an extremely competent engineer who knew his stuff and wasn't afraid to discuss with me. Based on comments here I was fairly certain it was a...

I had exactly the same problem and also replaced the cartridge £100 with no real difference. I then surmised that it had to be the boiler and in fact that rapidly became apparent as the hot water started to fluctuate in temp and the gas would go out whilst hot water tap was still on. It would...

Sorry image is wrong - you can put this link directly in your browser instead. http://i132.photobucket.com/albums/q33/fyfin/PC130751.jpg

I will be organising a clean out of the plate heat exchanger using Fernox DS-3 at 80 deg C and I have bought 4 seals / gaskets but I read somewhere that they are a funny share , these are round rubber seals ref 801216 as suggested by Glowworm tech, do they look right before I get my plumber to...

Thanks Chris, one worry gone now I know what it is. I don't suppose anyone has any comment on whether diverter replacement would solve the hot water issue and the gas on for 20 secs off for 10 secs problem, or should I get the Engineer to clean out the plate heat exchanger and the filter that...

I have just something from one of your previous posts and you referred to a waterlogged switch. At the back of the pump above and to the right hand side there is a black plastic assembly with a small knurled knob on top which seems to rotate freely. There is evidence of water , scale all around...

Apologies, I have just read GasGuru's comments on other post and I will ask my Engineer (although should he not have suggested this) to check the filter and remove the plate heat exchanger and clean it out. I am learning a lot from this forum and I also downloaded the manual but some of it is...

OK here's what is happening now. I don't feel confident enough to remove the filter at the rear of the pump (and would it not need to be isolated to stop flow). The Engineer, on being informed that rads are best ever, hot all over, decided power flush not necessary. He asked me to do a test as...

GasGuru you are absolutely right , it is a filter on the 22mm right hand pipe, I got carried away with the previous person's description as he seemed to know what he was talking about, maybe he was having a laugh. The engineer made no mention of doing anything other than a power flush which he...

Hi Tony This one is installed on a vertical 22mm pipe at 45 deg pointing down. But I suspect the filter should have been checked regularly. Strangely, the engineer told me today that it not a normal part of boiler service and all they usually do is give it a "bit of a clean" Do you think the...

Do you reckon a power flush would clear the sludge from the heat exchanger and is £375 the going price? Appreciate the help.

Apologies for duplication but I have a different problem now that CH is working fine. Basically, DHW temperature is fluctuating from warm to cold and the gas flame is staying on for about 20 secs and going off for 10 secs and then back on again. This is when the hot tap is on full. Boiler has...

Well my heating engineer turned up today and couldn't quite figure out what was going on. He seemed to think (like some of you) that there was sludge in the system as the rads were cold at the bottom. I pointed out that when our extension was built about a year ago the plumber opened the...

Sorry Bengasman, I think there is a misunderstanding here. The Company who quoted £1,000 for a Baxi Main are reputable Plumbers / Corgi registered gas installers based in Ipswich and trading since 1972. I have no idea about which boilers are good or bad and I was rather hoping that maybe you or...