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So, if you bought a TV from Dixons and it didn't work when you got home, you would ring the manufacturer? What I am trying to ascertain is whether the installer has left the boiler in an unsuitable condition and what his responsibilities are in correcting the condition. For instance, having...

I had a new GAH Thermecon 12/24 installed in December 2007. The boiler was commissioned after a week of running the boiler and thereafter problems ensued. The boiler locks out, seemingly randomly. I found that the fire valve was leaking oil and after two visits by the commissioning...