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Thanks everybody. It did unscrew - ended up jamming a screwdriver in beside the big button to get enough leverage. Took filler mechanism to pieces and cleaned out, but still takes 20+ minutes to fill despite good H2O supply. Think the little insert may be torn. Can you get spares (like...

Yes. Tried levering the ring up, but it seems to be trapped at the back. May just need more courage, but do not want to break it. As I said, you cannot rotate ring because prevented by white plastic posts - short flush sticking through hole and long flush being in slot. Unfortunately...

Managed to get the buttons out of my B&Q Dual Flush unit, but there's no screw beneath and the white posts stick through preventing me from uncrewing the surround. (You cannot push them below the ring). Any ideas gratefully received. Here's a photo of the lid...

The leak/join is under the drive; the meter / service valve is at the edge of the pavement and they dug about a foot under the drive to make their connection. The pipe looked relatively shiny, so it could well have been a lead pipe - if it had been cast iron / steel, it would have been rusty...

My neighbour's property has just been sold. While it was for sale we noticed that the pavement was damp and reported this to Thames Water. They have been and replaced the service valve with a meter style inspection box (no meter) and new valve. They did this the day after the new neighbour...

After much investigation, I have narrowed this down to the pressure switch / chamber; I can get the machine to spin if I remove the hose from the pressure switch, so it would seem to indicate a blocked chamber. I have tried washing program A (90 degree) with a cupful of Soda Crystals to...