leaking mains pipe between road and private stop-cock

[rolling]

My neighbour's property has just been sold. While it was for sale we noticed that the pavement was damp and reported this to Thames Water. They have been and replaced the service valve with a meter style inspection box (no meter) and new valve. They did this the day after the new neighbour completed their purchase.

All would seem OK. However, the minor damp patch is now a burbling brook as the contractors were unable to get a good seal on the join between their blue pipe and the supply pipe to the house.

Wish I'd never mentioned it now

How should I proceed? Is the new leak the responsibility of the new neighbour or the contractor? Should I/he demand that TW come back and fix it? What a great way to start a relationship

 

[Hugh Jaleak]

the contractors were unable to get a good seal on the join between their blue pipe and the supply pipe to the house.

Get them back! Its their job, what sort of muppets leave a bigger leak than the one they've 'fixed'???? Specialist fittings are available for this type of joint, they should have a van full of them!

 

[ChrisR]

Well it isn't your gaff so I'd moan to TW. You can of course remind them who the comtractors are.

You have my sympathy dealing with TW, though

 

[Agile]

Presumably this leak is under the pavement?

The joints are not very easy to make to seal if its an old lead pipe which is/has been bent at te connection point.

Sometimes the pipe has to be dug back to within the property where the pipe is straight.

I had a leak start on that joint at my property but I wanted to replace the lead in any case. I excavated from within my property so that I could access that joint and make a blue poly coupler joint just under the pavement !

Tony

 

[rolling]

The leak/join is under the drive; the meter / service valve is at the edge of the pavement and they dug about a foot under the drive to make their connection. The pipe looked relatively shiny, so it could well have been a lead pipe - if it had been cast iron / steel, it would have been rusty and it wasn't copper.

Guess I'll get the neighbour to call TW