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Hi, the other day while running a bath I switched from bath flow to shower flow using the diverter valve. When I switched back to bath flow a number of black plastic bits came out of the tap and the diverter lever became 'loose' and it is now difficult to control the switching from bath to...

I have just installed the above and have fitted the cover door. My problem is the the door will not stay open. There are two adjusting screws at the bottom of the door that adjust the tension but whatever I do seems to make no difference, completely out or screwed in tight. Am I missing...