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Not a flat - previous shower was installed by last owner possible 3 years old. Will get a plumber in to sort was just trying to save £. Thanks anyway.

Yes it is brand new - I replaced a Mira Zest due to what I thought was a fault. Any ideas where i should start to check for faults?

I have just replaced a Mira Zest shower with a Essentials shower but have discovered that I have the same issues in that the temp is either too cold or too hot. Could this relate to the water pressure or any suggestions welcome.