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I am with M&S for hoime insurance, I think with Axa but the heating is through them with homecare. The engineer who they sent was rubbish. I am no heating engineer but I knew more than him!! He tried to say the leak was from the plastic outlet pipe!! I showed him it was coming from behind the...

Thanks for replies. The model is Vailant ECO max 824E about 6 years old. I think it is condensate leaking out as the water pressure is constant and yesterday there was quite a puddle in my cupboard. It would be good to know why the insurance will not cover this as it is "intermittent". Think...

Hi all. Hope some one can advise me as my home insurance cover for CH apparently does not cover intermittent leaks!! I had a couple of issues with my boiler so called homecare on insurance as the DHW was not very warm and boiler was giving error codes. Also I am getting a leak which seems...

Hi all. I have an ecomax824e and it is giving me grief. I have already replaced divertor valve 3 months ago and that was ok, then had to replace temperature sensor, that was ok. Now I get back from weekend away and had fault40 when I returned !! I changed fuse on main board then had fault 32...