Hi there, really need some help. Our house is 13 years old, and last month we noticed that some of the walls on the ground and first floor and the kitchen ceiling are cracking, and the tiles in the shower on the first floor too looks like its along where the plasterboard joins are. Just thin hairline cracks but seem to be propagating. No idea why it's just started now. Had a builder round who thought the boards would need resecuring. We're thinking of getting our bathrooms done but no point putting new tiles in if things will move and they will crack again.
Spoke to home insurance who were really rude, despite having premium m and s buildings and contents. They tried to say it was subsidence, which I doubt as it is just interior stud walls. They then said it was normal wear and tear, doubtful as its been fine for 13 years. Last they argued it was due to poor workmanship originally but I'm not sure if this is true cos it's been fine for so long.. Basically I need help as I don't know the best way to sort it, what sort of price it will be, or if anyone has any tips of getting the insurance to pay out since they just want to get out of paying us by coming up with reasons that are specifically excluded. Really grateful for any help you can give.
Spoke to home insurance who were really rude, despite having premium m and s buildings and contents. They tried to say it was subsidence, which I doubt as it is just interior stud walls. They then said it was normal wear and tear, doubtful as its been fine for 13 years. Last they argued it was due to poor workmanship originally but I'm not sure if this is true cos it's been fine for so long.. Basically I need help as I don't know the best way to sort it, what sort of price it will be, or if anyone has any tips of getting the insurance to pay out since they just want to get out of paying us by coming up with reasons that are specifically excluded. Really grateful for any help you can give.
