Please forgive my lack of knowledge in regards to terminology, but the higher and lower hooks are not fully retracting into the door, so are catching on the frame almost every time we attempt to open the door.
To me, the bit circled in red looks like a kind of shim/riser. It looks like it could be removed. But… is this reinforcing things? Enhancing/helping with security? Or could it be removed potentially?
Alternatively, what is the mechanism called? Should that be fixed/replaced/modified?
To me, the bit circled in red looks like a kind of shim/riser. It looks like it could be removed. But… is this reinforcing things? Enhancing/helping with security? Or could it be removed potentially?
Alternatively, what is the mechanism called? Should that be fixed/replaced/modified?





