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Grant vortex condensing problem. Advice please

Joined
13 Apr 2011
Messages
353
Reaction score
8
Location
Antrim
Country
United Kingdom
Seeking advice for a friend: Grant Vortex condensing boiler (~3 years old, holiday home) rarely fires up. Technician blamed infrequent use and suggested parts are needed. Crucially, the water seen during inspection was 'milky.' Any ideas on the fault?
 

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