hotpoint aquarius wd540 pump fault

[konnie8496]

hi
my wd540 washer dryer pump starts to empty and shuts down after a couple of seconds does anyone have any idea whats causing this

thanks

 

[rocks1]

Is it a washer dryer ??

 

[konnie8496]

hi
thanks for your quick response ,,it is a washer dryer and the model number may be WLD540 OR ITS WD540 the number is slightly scuffed
when i put it on an empty cycle the pump starts to empty the water but stops after a couple of seconds and the machine goes onto pause

 

[rocks1]

Does it fill or spin when selected.

 

[konnie8496]

yes it fills and the inner drum turns to wash cycle although i haven't tried it on a spin cycle it wont go past the first wash cycle because the water does not pump out,the pump starts for about 2 to 3 seconds and it shuts down and goes to pause mode

 

[rocks1]

Remove the lid and on the right hand side of the heater box should be two blue wires attached to the thermistor, disconnect them , any change on the pump out.

 

[konnie8496]

thanks for your reply,,i will do it tomorrow as its my sisters machine ,,and i will let you know the outcome as soon as i have done it
many thanks

 

[konnie8496]

i would be gratefull for any more possible causes to try if the thermistor wires dont do the trick

 

[rocks1]

Make sure there's no water in the drum them remove the thermistor from the wash heater , behind the rear lower panel to get to it. Then just hook it onto the two wires on the heater box if it works u need a new thermistor. Be careful once the heater thermistor is out do not put water in it cos it will flood the floor. This process is for a test only.

 

[konnie8496]

thanks
i will give it a try ,,,is there any other checks i can make as i wont be able to get back online from her house so any other checks you can suggest would be much appreciated

 

[rocks1]

You can check if it spins and fills also check the ohms of the washer heater should be 25 ohms.

 

[konnie8496]

will do ,,is there any other checks you can suggest i should try to any other parts if it isn't the thermistor at fault,,?

 

[konnie8496]

i take it the thermistor should read closed circuit on meter if working ok..?

 

[konnie8496]

hi again
i tried bypassing the thermistor but it still has the same fault
do you know if there is anything else i can try to rectify this problem ?

thanx

 

[rocks1]

How did you bypass it. Did u swap it with the one in the wash heater.