New Boiler Noise

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5 May 2015
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Angus
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United Kingdom
we recentlly had a worcester boiler 29 cdi greenstar installed approx 1 month ago

When there is no demand for heating (wave thermostat) or hot water on demand there is something running in the boiler. The boiler itself is not fired up but something is running, and the noise although not overloud a constant thrummmmmmmmmmmmmm is annoying the heck out of me

I have spoken with the installer who says thi is normal? Really ??

If this is normal should i send the elec bill to him when it comes in?

Any advise would be much appreciated or do i just get call worcester bosch to check it out.

Many Thanks
J

ps the boiler is set on eco mode so it doesnt preheat the hot water
 
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There will be a pump overrun to dissipate heat after it's fired but if it's doing it 24/7 then that's not right and needs investigating
 
Thanks for the response. The only time that the boiler doesnt admit the noise is overnight.
 
There is apparently no setting within the boiler which could cause the pump to run continuously.

It should run after use but only for about 3 minutes.

Your installer is incorrect to say that its normal for the pump to run continuously. IF that is what he said !

I don't know about your model but some Worcester models have a 230/24v transformer but this would never produce a hum which any normal person would complain about.

So if it is the pump running then that is a boiler fault which would be covered by the warranty.

Tony
 
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Thanks for the reply Tony, i will get onto worcester in the morning and ask for a visit. Ill post back the outcome.
 

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