No flame of my boiler, Biasi Prisma 24SE

[Beyond818]

It is very strange. My boiler suddenly was out of order. No matter of central heating or hot water, once you turn it up, the ignition keeps sparking for a few seconds then the Lock-out light goes on. The flame is just not able to be lighted on. It seems there is no gas passing my boiler. I ve checked my gas supply it is normol. I ve kept resetting it, it just repeats Lock-out.

I don't know how to deal with really. I rent the property from an agency. Do I have to call them to deal with or I need to find an engineer myself? Is it responsibility the agency should pay for or I should pay myself?what cost is going to be? It seems very expensive even just asking an engineer to come and check. Does anyone could give me some ideas?

 

[lagunaglen]

Call agency ,them then does repair get you fixed .Boiler suddenly not out of working then.

 

[petit_pablo]

Ring the letting agent. Assuming you didnt have the boiler installed yourself then its their responsibility to get it repaired for you as per the terms of your tenancy.

 

[Beyond818]

thanx for replying. do you know what the problem it seems?

 

[petit_pablo]

thanx for replying. do you know what the problem it seems?

Yes but it requires an RGI to investigate and repair.

 

[Beyond818]

Yes but it requires an RGI to investigate and repair.[/quote]

Can you tell me what the problem could be? maybe I have done something wrong but I don't know.

 

[petit_pablo]

Yes but it requires an RGI to investigate and repair.

Can you tell me what the problem could be? maybe I have done something wrong but I don't know.

If there is gas into the property, which you say there is then its the boiler thats at fault and nothing you have done

 

[powell30]

Listen to the previous post......only a rgi by law is allowed to strip and diagnose your fault.

You shouldn't be responsible if you are a tennant (unless it's your boiler' contact the agency and let them deal with it

 

[Agile]

You are not allowed by law to try to repair the boiler.

Its the landlord's responsibility and the agency will arrange and pay for a qualified engineer.

It could cost between £88 and £190 to get it repaired. Surely you dont want to pay that yourself?

Tony