I think BG were lucky to get away with a £10,500 fine/costs....
"The Court of Appeal's words on Lisa Fergusen, "It is one of the glories of this country that every now and then one of its citizens is prepared to take a stand against the big battalions of government or industry.'British Gas repeatedly sent her WRONG computerised demands and no matter what she did, wouldn't stop. It tried to justify it in court, but as the Judge said,'British Gas's QC sought to downgrade it by saying Ms Ferguson knew the claims and threats were unjustified. That is absurd: a victim of harassment will almost always know that it is unjustified. The Act is there to protect people against unjustified harassment.' "
http://forums.moneysavingexpert.com/showthread.html?t=1526415[b][/b]
"The Court of Appeal's words on Lisa Fergusen, "It is one of the glories of this country that every now and then one of its citizens is prepared to take a stand against the big battalions of government or industry.'British Gas repeatedly sent her WRONG computerised demands and no matter what she did, wouldn't stop. It tried to justify it in court, but as the Judge said,'British Gas's QC sought to downgrade it by saying Ms Ferguson knew the claims and threats were unjustified. That is absurd: a victim of harassment will almost always know that it is unjustified. The Act is there to protect people against unjustified harassment.' "
http://forums.moneysavingexpert.com/showthread.html?t=1526415[b][/b]
