My elderly neighbour asked if I could have a look to see why her overflow was running. I went into the loft and discovered a large cylinder with Gledhill written on the side. The top of the cylinder has two seperate sections each with it's own ball-c**k. These were fine. The problem was being caused by very hot water being pumped into one of the sections thereby causing it to overflow. Any suggestions as to what may be causing this. Is there a quick fix or does it need further investigation by a qualified person. She had tried to ring a guy she has used in the past but he wasn't answering the phone. Heating is via a back boiler. Any ideas much appreciated. Thanks.