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Panasonic Heat Pump tumble drier

Discussion in 'Appliances' started by Paul-man, 11 Jul 2019.

  1. Paul-man

    Paul-man

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    Location:
    Essex
    Country:
    United Kingdom
    Our 5.5 yr old heat pump drier has stopped working. Drum rotates but machine doesnt warm up or extract water. Wife observed an error code of H86. Panasonic helpdesk useless- put me in touch with the only registered UK service centre in Warrington, who, were not interested in helping me in Essex.

    I'm hoping someone may know or give a rough prognosis. Is this a write off, or should I pursue trying to find someone?
     
  2. JohnD

    JohnD

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    Sometimes there is a vessel that gets clogged with fluff-and-water paste. On some Bosch machines there is a "secret hatch" not mentioned in the instructions to access and clean it.

    You need to quote the model number, a search on that might find someone who knows the fix. a local repairman who does a lot of these machines may know the answer without having to search. This is more likely if it is (was) a popular machine, such as a "Which" best Buy, when it was new.
     
  3. foxhole

    foxhole

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    H code refers to non customer serviceable item.Probably overheat switch tripped.Can be diy'd with a little knowledge.

    generic video.


    or you could try
    http://khwashingmachinerepairs.co.uk/
    Kent side but may come to you and exceptional service, no inspection fee, no fix no fee.
     
  4. Paul-man

    Paul-man

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    Location:
    Essex
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    Thanks both. I had already searched Google by model number. Unfortunately, it's not a popular model.
    Thanks foxhole for the link and video - will give them a try. I'll take a look in the back first if I can. Have successfully repaired washing machine and dishwasher in the past so if there is a simple red button to try, it's worth it. I fear that parts for my machine might be an issue.
     
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