Hi
Can someone try to help me with a new boiler installation problem please.
An old Potterton MF boiler has been replaced with a Vaillant ecotec 418 - System is open vent. New boiler installed -fires up then shuts down within 20 seconds. It has been installed by a gas safe registered friend without experience of this particular product. So having spoke with the tech support guys at Vaillant they say there is a 'pipework problem' given the symptoms we gave. Suggested the obvious -flow and return reversed but this has been checked and is ok , however when told that the old boiler had a return and flow and pumped return connection and that we had teed the return pumped return to the boiler he said -definitely a pipe problem not a boiler problem. I think he maybe correct but not sure where to start..thanks for any help in advance
Can someone try to help me with a new boiler installation problem please.
An old Potterton MF boiler has been replaced with a Vaillant ecotec 418 - System is open vent. New boiler installed -fires up then shuts down within 20 seconds. It has been installed by a gas safe registered friend without experience of this particular product. So having spoke with the tech support guys at Vaillant they say there is a 'pipework problem' given the symptoms we gave. Suggested the obvious -flow and return reversed but this has been checked and is ok , however when told that the old boiler had a return and flow and pumped return connection and that we had teed the return pumped return to the boiler he said -definitely a pipe problem not a boiler problem. I think he maybe correct but not sure where to start..thanks for any help in advance