Triton Bewitch 10.5Kw Shower Problem!

[barera]

Got a Triton Bewitch which has started cycling hot and cold every few seconds.

When I switch it on it warms up, then the heat light goes off and the pressure light comes on and it cools down till its cold then the pressure light goes off and the heat light comes on again and it warms up again for a few seconds and the cycle repeats itself endlessly.

What may be causing it and what is the solution?

 

[Softus]

How old it is what rating is it how long has it being doing this how hard is your mains water have you tried calling Triton?

 

[clf-gas]

Scaling of he heatting and /or flow to your property

 

[barera]

its a year old, been doing it for 2 weeks now. its in a soft water area, no scaling at all.. called triton today, they told me to put it on cold setting remove the shower head and let it run for 15 minutes. tried this, made no difference, called them back, now they say it may be the element or the thermal cutout!

What a waste of time, in the end they were advising me to replace the whole unit!

Cant believe showers are supposed to break down after a years use!

 

[gas4you]

Don't all tritons come with a 2 year warranty, or am I mistaken

 

[Agile]

In my experience Triton are the worst possible manufacturer with zero customer service.

I fitted one of their shower pumps and within four days the motor had failed open circuit.

They would not replace the unit unless I first returned it to them for examination.

In the meantime the customer was supposed to live for three weeks without hot water!!!!!!!

Absolutely appaling I thought!

Tony

 

[Softus]

...they say it may be the element or the thermal cutout!

What a waste of time, in the end they were advising me to replace the whole unit!

So replace the heater can and the cutout - they'll cost far less than a whole new `unit.

Cant believe showers are supposed to break down after a years use!

Why not? You (or someone) bought one of the cheapest and crappest showers on the market - why should it last any longer than the warranty?

 

[maraal]

try changing the pcb it worked on mine.order from showerdoc its cheaper
than triton,if the shower is less than 2 years old its under warranty,its
about £50

 

[Softus]

try...

What? Just change the PCB without diagnosing the fault?

 

[sparkkris]

there is a thermostat on the top of the element chamber. there are two or four screws to release. There is a product number on it to order

 

[bradders13754]

just wondering how you got on with repairing you triton shower as mine has done them same?