Triton shower and no hot water

[liam2010]

I was asked to take a look at a newly installed triton shower because there was no hot water comeing from it. i checked the flow rate and checked that it was getting the minimum pressure required to activate it and it was but it is still only pumping out cold water any suggestions??

 

[picasso]

What model is it ?

 

[liam2010]

Triton Amber III, i was told it has been newly installed so cant work out what the problem is

 

[seco services]

If it's newly installed shower then it's triton problem now as it's still under 2yr warranty.
But you can check the tco for continuity.
That would be the first suspect.
Also check the pressure switch is rising ok.

Has it been working ok ?

 

[liam2010]

your a life saver, to test the tco do i just check between the terminals going in either side and should it be continuous or broken when not operated?

and how do i test the pressure switch?

 

[seco services]

Continuity on the tco probe on eachside of the tco open circuit it's knackered. Thats with mains power isolated.

Or you can check with mains power on and you should get 230v on bothsides.

Pressure switch
Above the stabiliser valve is a plastic pin when the shower is turned on the plastic pin rises and touches a micro switch in the switch assembly above.

You can see the pressure switch just above the triton sticker to the left.

This is the amber III

 

[liam2010]

Thanks very much mate i carefully tested between the contacts with the power on and there was no voltage between them. I did not know that about the pressure switch mind.

Where did you learn to fault find that in depth or is it just experience

 

[seco services]

Thanks very much mate i carefully tested between the contacts with the power on and there was no voltage between them.

Hope you tested for AC volts with the power on not continuity.

So you tested for 230v on bothsides of the tco ?
You should of had 230v on one side. Did you ?

This is the tco.

Where did you learn to fault find that in depth or is it just experience

Read alot of manuals and study alot of showers.
and alot of thanks to george my mate at showerdoc.

 

[AdamOConnell22]

I installed a triton enrich brand new last week few took a minute to heat the water and ever since the customer has being ringing saying it hasn’t been heating the water any solutions? Much appreciated thanks

 

[CBW]

If it’s brand new either take it back or warranty call.

 

[Madrab]

What rating is the shower? Do they know that at this time of year they will need to have it at full power and the flow turned right up to just about max hot - which will be very poor flow?

If they are setting it so it has a decent flow the water will almost certainly be cold.