Zanussi Washing Machine

[Doug99]

Hi Guys
My 10yr+ old washing machine has packed up.
The pic shows the indications, and no matter what I do with the buttons/door/power they remain unchanged.
The door will open and close ok.
The wife is now using it as excuse to buy new......but not on my watch if its fixable.
It has never let me down before so am keen to do what I can.
Any thoughts?
Cheers
Doug

 

[denso13]

Does diagnostic mode work?

 

[denso13]

Child lock on?

 

[Doug99]

Cheers both

I have tried both Diagnostic Mode and Child Lock, but sequence does not change the indications as shown on my pic.
It seems that the programmer has 'frozen'.

 

[jj4091]

If it does not work in diagnostics then possibly worth trying a new door lock, presuming the actuator has not snapped off the door.

Pardon our interruption...

but check it's the right one for your model. click on blue highlight
Other than that check pcb for poor connections at plugs/sockets or any broken wires.
Zanussi do a fixed price repair, a bit steep but worthwhile if it's a faulty pcb https://support.zanussi.co.uk/repairs/information

 

[Doug99]

Lid off....checked all connections....PCB showing no obvious damage.....no change!

During this time my wife has checked out Which? and already has her eye on a replacement.

The machine has served us well and now is the time to bite the bullet and admit defeat.

Cheers

Doug