Baxi Duotec 40 HE - Tearing my hair out

[Eric Walton]

Two guys couldn't fix it so lets hope 3rd time lucky when she turns up...fancy a wager???.....you got a wooly jumper to the ready!!!

Having just received an email at work from the missus, the lady plumber says she has found the problem that is making the shotgun bang when igniting ( believes it was caused when plumber 2 serviced it and bent something, also has said it was not serviced fully). Yet another part will be fitted to it when it arrives. Let's hope the knowledge and efficiency of a lady engineer can sort it out.

Still no ideas from here though.
Whats your wager ?

 

[Steelmasons]

So boiler still not working??
I would imagine a little heat applied to the "bent" part would restore your heating and hot water..
My "wager" being you will again be without heating and hot water....
I'm actually feeling a tad sorry for you now.....a p.r.i.c.k I can handle but refering to me as an idiot???

 

[steve32]

When you reset it does it fire and lock out or go straight to lock out

 

[Eric Walton]

When you reset it does it fire and lock out or go straight to lock out

It tries to fire up 5 times without success, lots of fumes outside and clicking inside the boiler then E133.
I just turned it off at the wall.
My missus was told the bent part was causing the loud bang, the lady engineer thinks this was bent during the servicing, but not linked to the original E133 fault.

 

[Steelmasons]

Bent part would be linked to E133.......first port of call...

 

[Eric Walton]

So boiler still not working??
I would imagine a little heat applied to the "bent" part would restore your heating and hot water..
My "wager" being you will again be without heating and hot water....
I'm actually feeling a tad sorry for you now.....a p.r.i.c.k I can handle but refering to me as an idiot???

Oh, looking through loads of posts on here before I posted my problem it looked like that's how it worked on here.
Someone posts a genuine fault with their boiler hoping for assistance after 2 ' professionals in the gas trade' have had their spanners in there and found nothing, and other engineers then have a go at the OP's ignorance with such things and between the sarcasm and name calling backwards and forwards ideas are passed across to help.

Well the first part of my belief occurred yet still no ideas coming forward on the E133 or banging, that's a shame.

Still no wager that miss gas safe can / cannot fix it when no clue on here.

 

[steve32]

You just need a part replaced then it will be ok
but as it is part of the combustion chamber it is not a diy job and the forum rules
Prevent us telling you the part you need

 

[Eric Walton]

You just need a part replaced then it will be ok
but as it is part of the combustion chamber it is not a diy job and the forum rules
Prevent us telling you the part you need

Any idea of cost, gonna smash the kids piggy bank, it is to keep them warm afterall.?

 

[holty]

is a common problem and the part was redesigned by baxi.

 

[Eric Walton]

is a common problem and the part was redesigned by baxi.

well based on that I know what the part is. It also just so happens to be the part that was removed by plumber 3 and is actually completely broken off - informed it was done by plumber 2 when bending it to make it work better.
She ordered it and it may well be here tomorrow

 

[steve32]

igniting thingies

The clue was in the first post or didn't you read it

 

[Eric Walton]

igniting thingies

The clue was in the first post or didn't you read it

I did. Thanks.
But where was the fun in that

 

[Agile]

Well the first part of my belief occurred yet still no ideas coming forward on the E133 or banging, that's a shame.

The problem all along has been that you have constantly asked us to tell you what is wrong.

By posting here you are deemed to have read the forum rules which clearly say " no gas advice ".

Some people have already been a little close to the margin here. But if anyone told you then their post would be likely to be remover by a forum mod. Even a member giving prohibited advice can be banned too.

It is likely that she knows how to fix it. But to my recollection there are two parts which can be involved with your fault.

Hopefully you will soon be fixed.

Perhaps next time a Baxi fixed price repair will appeal to you?

Tony

 

[Agile]

I will see if it's fixed when I get home and then based on three Gas safe folks looking at it, and hopefully one will have actually fixed it, I would summise 33% of RGI's know how to fix these things. Either that , or as a previous comment above, folks charge for this advice.

They also charge for " fixing " stuff that doesn't actually fix it, yet laugh and patronize genuine folks asking for assistance, after supposed gas professionals haven't a clue.

You seem to have "chosen" people who are not very capable of fixing boilers.

Regardless, you should not have to pay for parts which don't fix the fault. Or for that matter for a faulty diagnosis.

In spite of your experiences most engineers who specialise in repairing boilers [ rather than just fitting new ones ] are mostly pretty good at that.

Furthermore many are also honest and would never charge you for parts not required.

Supposing you posted the one who did not fix it and has stopped answering his phone on one of the complaints sites?

Tony

 

[bernardgreen]

By posting here you are deemed to have read the forum rules which clearly say " no gas advice ".

Bearing in mind that many Registered Gas Installers do not have the knowledge of skills to diagnose and repair boilers would it not be acceptable to give some advice that a boilers owner can pass on to the RGI who comes claiming to be able to repair boilers. If nothing else it would at least allow the boiler's owner to judge whether the RGI was competent to diagnose and repair faults in the boiler.

It does seem necessary for the gas industry to create another qualification RGR Resistered Gas Repairers so that customers are able to select from a lsit of people who can repair rather than just install.