I asked British Gas to call out, repair a known fault with my boiler & then I would take up their HOMECARE 200 option for the next 12 months. Upon arriving they took the boiler cover off and made adjustments to the pressure. My partner then had to go out & leave them to it, knowing I would arrive 5 minutes later anyway. When I got there they said there was a faulty diaphragm, that it was a simple fix but they wouldn't be allowed to do it as "the boiler is situated too close to the bathroom suite". They inferred that I could get it repaired elsewhere, as they told me an approximate cost of the parts (£5 for a diaphragm replacement) & said to make sure I "don't let anyone try to rip you off", so endorsing the notion of somebody else repairing it.
I thought it was just some 'fussiness' on the part of BG and I'd get it repaired by someone else, when all of a sudden he produced an 'At Risk' label. It couldn't be attached but was left inside the front control panel.
No issue was raised in the surveys etc with the positioning when I bought the house 2 years ago and on Monday I'm due to have photographs taken to put the house on the market. I asked them why it would have passed various servicing since installation 10 years ago (it was a rented home prior to our purchase) and they just said not everyone follows the standard but as they work for BG they have to. My thinking may be naive but I'm not convinced they've got it right though.
For a start, I'd have thought if the positioning was an issue, could they not have given me the option of having it enclosed? What is the genuine danger to having it within 'touching distance of the sink'? Seriously. The bath I can understand, but there's no way you could reach the boiler if in the bath. You'd be far more likely to fall out, crack your skull & die but I don't want to be burdened with an 'At risk' notice because of that!
I've taken some photographs below & would appreciate a second opinion on this.
Obviously I know nothing of this area but if the regulations do only relate to a distance to the bath, I can post a picture of that too.
Many thanks.[/img]
I thought it was just some 'fussiness' on the part of BG and I'd get it repaired by someone else, when all of a sudden he produced an 'At Risk' label. It couldn't be attached but was left inside the front control panel.
No issue was raised in the surveys etc with the positioning when I bought the house 2 years ago and on Monday I'm due to have photographs taken to put the house on the market. I asked them why it would have passed various servicing since installation 10 years ago (it was a rented home prior to our purchase) and they just said not everyone follows the standard but as they work for BG they have to. My thinking may be naive but I'm not convinced they've got it right though.
For a start, I'd have thought if the positioning was an issue, could they not have given me the option of having it enclosed? What is the genuine danger to having it within 'touching distance of the sink'? Seriously. The bath I can understand, but there's no way you could reach the boiler if in the bath. You'd be far more likely to fall out, crack your skull & die but I don't want to be burdened with an 'At risk' notice because of that!
I've taken some photographs below & would appreciate a second opinion on this.
Obviously I know nothing of this area but if the regulations do only relate to a distance to the bath, I can post a picture of that too.
Many thanks.[/img]