BT Master socket/ wiring

[sawtooth]

Hello all,

I've just sorted out getting a landline from BT and broadband package for a property I've recently moved into. Alas, there is no master socket. I know you're not supposed to connect these things yourself but the £125 connection charge was a bit off putting so I've had a go.... and as far as they were concerned there should have been one in the house already.

... seen all the discussions and read about the way to wire the things. Found a four core wire in a grey box just outside my door which had been cut. Got the blue wire going to terminal 2 and the blue/white going to terminal 5 but nothing happens when I plug the phone in (have tried every other possible combination/ checked with a volt meter and the two wires are 'live'). Is there something I'm missing? Just wanted to check before I give in and get a BT engineer out.

Cheers

 

[tomy]

you should have 50v dc on a normal phone line ie a live and an earth this is what you need to connect to , is your house fed via an underground cable or an overhead cable???

 

[sawtooth]

Sounds like I may be playing around with the wrong wire - a Virgin one. Need to have another hunt around for the BT one. Pretty sure it'll be underground as I can't remember seeing any poles around? It's a ground floor maisonette - excouncil, built about 30 years ago.

 

[Lectrician]

I would say the line is likely dead.

Just connect the master socket to the pair in the JB by the door. Then ring and ask for the line to be re-enabled. If they can see the site had a point, and you say you have a socket, they will liven it for free, and if you still cant get any joy, report a line fault. The lines will turn up and connect it correctly, and will assume it was previous owners.