Dishwasher causing cloudy/misty glassware

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Hi there reposting this with a different heading as prior post may not have been clear on what I referred to at 'etching'

Basically glassware becomes cloudy/misty after regular washing in the dishwasher. The model is a Smeg fully integrated so not a cheap brand! We have tried increasing/decreasing the flow of rinse aid as recommended by the supplier, and we have tried altering the 'hardness' setting on the machine but nothing seems to be working. We do live in a hard water area (Surrey) but the odd thing is our friends just down the road don't have the same issue and they have had both a cheap and mid-range dishwasher so I am not convinced it's the machine that is faulty - but I could be wrong!

Any advice/tips appreciated
 
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"They all do that sir"

Some tablets are worse than others.

Expensive glassware can be more delicate.
 
Have you put salt in?

The water hardness setting just regulates the amount of salt used. If there is no salt in the base of the unit, you will get what you describe.

I live in London and have never used rinse aid
 
Some types of glass can “absorb” moisture as it gets older. Look in secondhand shops at old glass for examples. It affected my usual brandy glass in the same way.

I now wash delicate glass by hand to avoid the problem.
 
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In "which" tests, they measure "Preventing filming and cloudiness"

Good were Fairy Platinum (also the best cleaner)

Also Sainsbury's Ultimate All in One Dishwasher Tablets and Morrixons The Best (not such good cleaners)

I can't change the layout of the table to copy it

I use "Aldi Magnum Original All in 1 Dishwasher Tablets" which are best value and very good for cleaning, but not so good for filming and cloudiness

Lidl all in 1 scored very well last time, but not tested this year as they are being reformulated.
 
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Some types of glass can “absorb” moisture as it gets older. Look in secondhand shops at old glass for examples. It affected my usual brandy glass in the same way.

I now wash delicate glass by hand to avoid the problem.

Yes, I have "kitchen tumblers" for the machine, and "nice" for handwash.
 

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