Hi, multipoint lock isn't working correctly. I can't lock the door properly because the handle wont rise fully. more of a problem is that it also won't disengage the bolts fully. With a bit of force the centre and lower spindles can be freed but the top lock remains engaged so I can't open the door.
How do I get the door open to inspect the lock and replace it? The top panel is glazed if that helps. There isn't enough space to get a crowbar/jemmy in between door and wall. this is an inward opening back door.
There is just enough give in the door leaf that i can feel a bolt moving up and down when i raise and lower the handle and and have put my fingers around the bottom of door.
Any ideas please.
thanks
Peter
How do I get the door open to inspect the lock and replace it? The top panel is glazed if that helps. There isn't enough space to get a crowbar/jemmy in between door and wall. this is an inward opening back door.
There is just enough give in the door leaf that i can feel a bolt moving up and down when i raise and lower the handle and and have put my fingers around the bottom of door.
Any ideas please.
thanks
Peter