Sorry I haven't made myself clear.
1) I do not work for Worcester Bosch or any other boiler company.
2) the original installer is no longer with us so I can not go back to him.
3) I do not know what is wrong with the pump. I was told that the pump is not functioning the way it should, it is only powerful enough to heat the radiators upstairs and not down stairs. I have been told to turn the radiators of up stairs when I want the downstairs ones on.
4) when we were advised to have an intergas boiler we were told that they have an office in bromsgrove making getting the parts easier.
5) I am now arranging for a 2nd opinion. Hopefully that will help.
Sorry I can not be more specific on the details but this one area where I have to rely on the experts......maybe the experts I have consulted from installation till now have not been the best people to speak to.
1) I do not work for Worcester Bosch or any other boiler company.
2) the original installer is no longer with us so I can not go back to him.
3) I do not know what is wrong with the pump. I was told that the pump is not functioning the way it should, it is only powerful enough to heat the radiators upstairs and not down stairs. I have been told to turn the radiators of up stairs when I want the downstairs ones on.
4) when we were advised to have an intergas boiler we were told that they have an office in bromsgrove making getting the parts easier.
5) I am now arranging for a 2nd opinion. Hopefully that will help.
Sorry I can not be more specific on the details but this one area where I have to rely on the experts......maybe the experts I have consulted from installation till now have not been the best people to speak to.