I have the above boiler and the water goes hot and cold when it is being run for a bath or kitchen sink. The boiler is under a british gas contract and the engineer came out today and said the heat exchanger is clogged up which is causing the problem. He says the sensor is ok as the central heating works ok. British gas will not change the heat exchanger as they replaced it last year. The central heating was newly installed 3 years ago, so I can't see that there can be that much sludge! Does this sound correct that I will need a new heat exchanger?