Halstead hero 50 problem

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The boiler fires up but a few seconds later cuts out but the fan continues,got someone out to do a diagnostics test and he said it was the pcb so I replaced it but still have the same problem,the company I bought the Pcb say its the thermostat,any ideas?
 
The neons on the pcb give a clue as what's happening during the ignition sequence. Get a better repairman in who understands fault finding.
These are fairly basic boilers.
 
OP, why did you not get the engineer to carry out the repair?
 
Your original man incorrectly diagnosed the problem. It would have been better to have had him complete the repair and only part with money on satisfactory completion. If the pcb didn't fix the problem then you should not have been charged for it.
It may well be a gas related fault, but I'll not guess as to what it may be. Need to be in front of boiler to diagnose correctly.
 
Your original man incorrectly diagnosed the problem. It would have been better to have had him complete the repair and only part with money on satisfactory completion. If the pcb didn't fix the problem then you should not have been charged for it.
It may well be a gas related fault, but I'll not guess as to what it may be. Need to be in front of boiler to diagnose correctly.
I have spoken to him and he says it a faulty pcb again,he may be right as it is a reconditioned pcb I bought,he said it can only be that or a very long shot the ignition sensor but swears its the board
 
How much did you pay him to diagnose the fault?

We are not permitted to use repaired PCBs as are not "manufacturer approved" parts!

How much did he quote to supply and fit a proper new PCB? As stated you should have asked him to complete the repair but not paid for parts which did not fix the fault ( or for a wrong diagnosis either after giving him the opportunity to revisit his diagnosis! ).

Tony
 
How much did you pay him to diagnose the fault?

We are not permitted to use repaired PCBs as are not "manufacturer approved" parts!

How much did he quote to supply and fit a proper new PCB? As stated you should have asked him to complete the repair but not paid for parts which did not fix the fault ( or for a wrong diagnosis either after giving him the opportunity to revisit his diagnosis! ).

Tony

I payed him £30 for diagnostics he wanted £230 for part and labour
 
Roger, if you had given the task of repairing your appliance to this chap, surely you would not now be asking questions here or be out of pocket.

Art of repairing an appliance is a broth made from experience, a little bit of magic and use of tools and instruments to effect a cure. NO ONE can FIX EVERY falut EVERY time but few come very close.

My advice is, stop tinkering with your boiler and let those whose job it is, carry out the alloted task. Thus you may pay a bit more, but you will have reliable job done.
 
Art of repairing an appliance is a broth made from experience, a little bit of magic and use of tools and instruments to effect a cure.

Now thats what I must be missing!

Not that I would know how much to charge for it either!

Actually I almost used magic yesterday! The internal front cover of this boiler was missing and I had annoyingly thrown one away from a boiler I removed recently. It was going to have to be left disconnected as dangerous.

However, checking the cylinder which I discovered in the basement, I found the boiler cover down there!
 
DP";p="2177285 said:
Roger, if you had given the task of repairing your appliance to this chap, surely you would not now be asking questions here or be out of pocket.

Art of repairing an appliance is a broth made from experience, a little bit of magic and use of tools and instruments to effect a cure. NO ONE can FIX EVERY falut EVERY time but few come very close.

My advice is, stop tinkering with your boiler and let those whose job it is, carry out the alloted task. Thus you may pay a bit more, but you will have reliable job done.[/quo

Ordinarily I would just pay for the job to be done however because my own job involves piping boilers etc and the fact that I knew the pcb was just plugin plus I'd had a diagnostics test done by an expert(he was recommended) I decided his price was too high, hence here we are,the reason I came here was to see if anyone else had come across this same problem
 
I have found an online new PCB for £122.47. Annoyingly they dont say if thats inc or plus VAT. I expect plus which would make it about £148.

If I was doing the diagnosis and completing the repair ( with a new PCB of course ) then I would be charging a total of £232 which is surprisingly similar to the figures he was giving you!

However, I would be charging £84 to diagnose rather than £30 which does not sound economic even if your area.

I therefore come to the conclusion that he is totally reasonable with his charges and its you who want a cheap job. Its now backfired on you and you are back at the beginning!

Tony
 

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