Anyone know about Panasonic small PABX?

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We have a small PABX with about a dozen extensions. I wanted two phones on one desk, on the same extension number, so I fitted a doubler extension and plugged a spare Panasonic phone into it (it has been unused for some months but was not faulty, we took it off to fit a receptionists phone with headset). I used a phone lead that was lying about, it has a plug at one end that fits a phone socket, and a plug at the other end that goes into the phone itself, so is presumably correct.

the phone has gone very faint, even with the volume turned right up, and shows as "engaged" on the other phones which have a sort of fast0dial or intercom button to call each other. I have put it all back to how it was before but no improvement. I hope I have not damaged it, is there likely to be a reset of something on the PABX? We would have bought it about 2000

I will look for the type/model number tomorrow.
 
John the Panasonic system has two phone types- system phones and pots, which stands for plain ordinary phone.

You can't piggy back one system phone with another, you can with pots.

The port my have got its knickers twisted if you tried something the system doesn't like, try a simple power off and back on and it should restore the port to working.

To test damage on phone, when system is back on go to a known good working phone that is the same. Plug the suspect one in, if it behaves correctly it works, if it doesn't its knackered. Just to make sure use the lead from the decent phone that's the same and working.
 
Chris is right.

Also some PABX's cannot cope with two phone sets on one port ( extension ). On these to have two extensions on the same number requires each phone to have its own port on the exchange and the exchange to be programmed that both ports are on the same number.
 
thanks for the replies

had the mender in today, it turned I had connected a POT cord to a system phone, which might be what frightened the PABX. Unfortunately I did not see the replies until I got back so did not try the restart.

he provided a new cord which has fixed it. Interestingly, the desk had a POT outlet and a system phone outlet, so we have used the two phones in their appropriate outlets. The POT outlet was apparently previously used for an answerphone.
 
I'm almost certain that some system phones also have a POT port on the underside, if so you can then have a system phone and a POT sharing the same number.
 
one of our phones I was looking at yesterday did have a socket marked "extension" on it, but it looks like the socket that a phone lead plugs into on a phone, not the sort of socket you find in the wall.

I can't remember if it was the POT with headphones, or the system phone.
 
one of our phones I was looking at yesterday did have a socket marked "extension" on it, but it looks like the socket that a phone lead plugs into on a phone, not the sort of socket you find in the wall.

That's normal, depending on the type of phone and the port it's connected to. Some Panasonic systems can have three extensions running off a single port.

The connector is an RJ11 - the cables that come with modems or routers are often RJ11-RJ11, and will do the job.
 

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