HELP NEEDED! Are there any roofers out there that arent cowboys???

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Hi there... help, please.o_O

Long story short... 3rd roofer down the line and still more issues....

I need some guidance because it seems that certain trades these days ESPECIALLY ROOFERS aren't regulated, guidelines are blurred and the likes of Citizens advices are as much help as a chocolate fireguard... and don't get me started on Trust a Trader...

When a roofer installs waterproof membrane such as Rooftx Maxi, should nail sealing tape be used to seal the holes created by the nails? It seems like its ok in the trade that the tiles are the main waterproofing although it would appear that the waterproof membrane is void by Don and Low the manufacturer if the membrane is installed without using nail sealing tape.

Also, nails have missed the rafters that have been dripping with water... again causing capillary leaks that will increase the risk of condensation and mould.

The roofer/s installed the membrane, tiles were left off and that night there was a huge downpour. On inspection of the loft water had soaked the tops of all supporting rafters which to me would indicate that water was coming in from the nail penetrations. Yes I know piercing the membrane to attach to the rafters/battens is unavoidable but surely nail sealing tape should be used to adhere to the manufacturer guidelines and warranty.

Next issue, we have an adjoining valley with the neighbours bungalow roof. The roofer has replaced the area with a GRP dry fixed fibreglass ridge valley trough that originally was open but now they've closed the tiles without notifying us - we had an open valley before we did not know that with this fibre glass valley that its a closed system. His lackeys have wedged the Redland 49 roof tiles adjoining the fibreglass valley ridge with random batons of wood and broken tile pieces... Apparently that's what they always do? It would now seem that any moss, roof debris will now collect in the closed valley under the tiles and create a dam where water will collect and the random scraps of batons will rot causing the tiles to move. Should clips be used to secure the tiles?

The issues continue... the roofer has come out today and admitted fault to some of the issues, now busting a gut to move all his jobs next week to rectify the problem. This is our 3rd rodeo, we are putting him off because we want some professional help and guidance so that we are not manipulated again!

We are not roof specialists, we should not have to look into regulations, industry standards and law but here we are AGAIN. I was questioning that this was lack of knowledge and bad choice in tradesmen, but these people have been recommended, 5* reviews surely its an industry issue and not the fault of the consumer.

Anyway... any advice GRATEFULLY received.

Thank you.
 
The tiles are the waterproof layer, not the felt

There are definitely competent roofers; I can show you some that post in here. Sorry you've found the pillocks so far.. I wouldn't put much stay by 5* checkatrade whatever ratings; they're all BS posted by the cowboy's mates. Word of mouth remains a decent way to get to know quality trades in your area.. maybe even just drive round and look for houses that have had their roofs replaced and knock on the door. If the owner feels like you you'll be left in no doubt as to who you shouldn't use, I'm sure!

Should clips be used to secure the tiles?
Every manufacturer of roofing systems has a technical department that will be delighted to advise on how their products should be installed. They also highly likely produce hundreds of pages of PDF instruction manuals on how to install their stuff.

For example, 200+pages of horse's mouth gold from Marley:


Maybe time to gear up and DIY?
 
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Can't speak for anyone else, but in my experience no, I've not encountered a single competent roofer. Not even close. Just been on the phone this morning telling the latest one to get out there and fix water trickling from a saturated chimney stack. Wouldn't be so bad if I hadn't given him £3k last week to fix this exact problem. All he's done is make it ten times worse.

I was actually recommended another roofer by word of mouth (in fact, word of two mouths). I didn't like the way he presented himself, very cocky and offhand, so I declined his quote. The other day I found his cowboys had charged a lady £4k to replace a dozen tiles.

If you're as sick of these fraudsters and incompetents as I am, I'd be surprised.
 
The building trade is perhaps more chock full of pillocks and chancers than any other, but it's unsurprising given the low bar to entry
 
I've had a couple of repairs done by excellent roofers - both were recommended by people I knew who'd had work done by them.
 
I've had a couple of repairs done by excellent roofers - both were recommended by people I knew who'd had work done by them.
I'd pay one of them to come 400 miles, stay in a hotel and do the job, because there are none up here.
 
I know one that perported to be a professional roofer/gutterer who didn't know how to fit gutters properly. He is also being chased for £20K for a botched roof. Has a fancy website but not a member of any professional body.
 
I also had experience of a roofer who was probably a good roofer, but very busy, and poor at communication.
After literally a year of being strung along that he was going to come and do the job, I found someone else.

Roofers with a good work based, personally recommended reputation are unlikely to have the time or inclination to do anything about the wider problems of variable quality work in the trade - they're just too busy roofing!
 

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