Recent content by secureiam

Which version of the app are you on? The Texecom cloud is probably the easiest way to update the smart com and panel firmware. The location text doesn’t need filling, should stop comming up at some point regardless after partially setting up. E/E are in several places spending on what you...

7am.

Lots of things don’t work properly if they don’t have the text assigned to them, Think done of this has been documented on here before specifically areas, things keep changing though. Zones in use should have text, areas should have text and so on.

okay will look now

Send the seperate files by exporting the profile and email it to me. The pdf is hard work due to layout and I can’t correct it and send it back.

Think you’re messing with settings you don’t understand. Get wintex downloaded. Receive the profile Save it and send it to me. Fairly confident you are using things you shouldn’t. Your only posting part of the picture. Sparkymarka and I do these on a regular basis, enough to know the settings...

That sounds like the system hasnt set yet. if you havent changed the timers, part set the system and wait for the confirmation beep of the system set before walking in front of hallway PIR.

sorry doesnt beep when?

Depends on how the external sounder is attached to the panel and which external sounder you have. Volume on the pcb is for the panel speaker.

in full set if the guard access zone is triggered first it goes into alarm

To clarify If you omit a zone, then the zone is unavailable. The correct function for Guard acess zone is to:- 1. not go into alarm when the entry door set as e/e is triggered first if the system is full set 2. when the system is part set the guard access zone at default values will start the...

At the moment I don’t use the cloud programmibg platform so couldn’t tell you its layout. wintex or keypad is what I use. E/E zone type didn’t do anything with parts sets at default you have to program in the arrtibutes Guard attribute. Guard access zone should automatically place the sensor...

Some just cut cable and wire it to the 12V of the panel, obviously that breaks the warranty. It’s 8 x 1.5V batteries which is 12V.

£37 is that annually or monthly and what are you getting for that exactly? App subscription or ARC monitoring? Any installer should be able to take it over you need to ask them how ,icy it would cost, but your existing provider could make it bells only easily enough.

Yes