How to tighten mixer tap mounting?

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…if that makes sense? I’m trying to help a woman out here, and I’m hopeless at anything remotely connected with plumbing…

She has a mixer tap on her kitchen sink, and it (I mean the whole tap unit) rotates when you try to open or close the tap. It’s all extremely cramped underneath, so I can’t really see or take a pic, but I think I can feel a long stud with a nut on it – do I just have to tighten that?

If so, what the *!@!! tool would you use?

Thanks :notworthy:
 
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