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Glad you found your issue and ressolved it Only ways a keypad or expander doesn’t register Wiring (wrong) Power (usually not enough, long cable run) Conflict of addresses (same address on 2 keypads or two expanders) Interference on data lines

As you can program the time, using latch and have if off for x seconds/ minutes and then revert back, it should rearm. There’s possibly other ways to try, but not sure things are programmed right to start with.

Can you see the zone go active? When looking at zine status. You don’t normally program zones with multiple areas on the Premier panels, that said it should be okay for disarming zones on a key switch if I recall correctly. Momentary switching has to see off on off. The event log will show...

The issue is it was plugged into NVR and not a switch. Thought they would have tested it by now mind

ATSF, all path sounds like the all the communicators aren't working. after a power cut it wouldn't be uncommon for a router to have lost power unless it had a UPS which most don't. sounds like you have a few power cuts, do they last very long? However if it is the battery making the coms...

to the top is correct, there is a slot on the black slider at default it set to 2k2 4k7

If you have an r8 plus you can change to use resistors but all devices wired in would need resistors of the same values. Then you can use a to d.

Not a and d

Change the slider to zero, wire to a and b that’s inside pir, check it’s unlocked and slide off

In the old app, the option wasn't there, however in the new app its an empty box, it would make more sense if the designer had made it so no text removes a box and centres what's left. That shouldn't be too hard for a developer, but it testing it on all the various different smart devices blah...

Not heard anything so no idea. Either they haven’t got round to it or it’s fixed.

Tested and yes it removes text but doesn’t disable the arming. Maybe raise it on their forum or with their tech support.

You need might need to talk to Texecom. The fact the text is no longer there, suggestions the app has updated. However it is possible that this version of the app keeps the place holders. I will test shortly to confirm

You could talk the user over how to generate an app code, you don't need to be onsite.

Register on the Texecom cloud

You will need to contact Texecom then, very little else Without having a play and not convinced I will get anywhere.

or keypad

no worries

you need a login for the cloud and then you can register the panel in the cloud. you need engineers code and a app code less than 60 minutes old

Have you generated an app code ? has the panel been registered on the cloud?