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Try this, possibly, although it seems a bit ambiguous.

Are you, your parents aware, that calls in are ok, any calls out could incur significant charges?. No disrespect intended, but the older generation prefer landline, it's what they're used to. Getting back on point, my three 'cordless' phones work ok connected to the router, but I never phone out.

You can't use a negative output from one supply to trigger a negative input on something else that uses a different negative. IE all negatives should be commoned up, as there will be no common, reference, to ground.

Is the GSM unit deriving its power from the intruder PSU?.

So you are turning off the mains 230v supply to the intruder panel to initiate a 'mains fail' state, this would then flag up a 'System alert' on the keypad, and you want output one to go active during this?. WHAT DO YOU WANT OUTPUT ONE TO ACTUALLY DO?, trigger a relay, operate a visual...

Can you clarify the second paragraph?. What, exactly, are you wanting output 1 to do?.

As below.

You will not get a connection using the V1 app, you should have had numerous emails from Texecom advising you that you need to upgrade to V2. Pretty sure the V1 app was switched off around March 2025.

I would disconnect the +ve core to the sounder at the panel before doing any work on the sounder itself. If you program the system to not monitor bell tamper-or short -ve to TR, you can leave the system powered up.

1 Varies, but yes. 2 Setting time is usually around 30 seconds, depends how the system is programmed, you can have set on final door, also instant set in part. 3 With most/all systems you can have silent part set etc, for the reasons you suggest, people already asleep etc, that is a programming...

Morning, as per the screenshot, just resets the master user code back to the factory default of 5678, all other programming is untouched. Regards.

Try this if you have the engineer code.

Running of any cables over a roof is just bad practice. I had an experience a while back where the outer sheath of coax cable had rubbed through on a roof, water got in and eventually tracked its way to the lowest point.....my video recorder-that's how long ago it was!, but the water managed to...

Unfortunately Texecom appear to be having multiple issues with their app at the moment, primarily caused by an app update that appears to be not fit for purpose, numerous users/engineers are experiencing issues at multiple levels, at this time the manufacturers, Texecom, appear to be in the non...

Amazon, ebay, there's a few options.

There should be a second part to the waterproof boot, with an 'O' ring, to form a watertight seal on the RJ45 connector. The UK uses the 568B configuration, but as long as you use the same either end it doesn't really matter.

Get a local intruder specialist to have a look.

There are 8 cores in a cat5 cable, the primary colour conventionally goes first, so green/white signifies green primary, white secondary, basically the one with most green is green, the one with white, and a side of green, is white green.

Check the smartcom IP address.