Programming Outputs : output does not activate

[fanch]

Hello,

I want to activate an output when the main power is cut off, but outputs "Aera - Fault Present" or "System - Mains Power Off" do not activate when the main power is Off.

 

[sparkymarka]

There is a power off delay setting in global ? Set it to zero to test …

 

[secureiam]

Which output are you using ?
What device is it triggering?

Was the mains off registered in the event log?

 

[fanch]

Power off delay has been set to 0 but nothing changed.

I am using Digi Outputs #8 and the trigger is cuting off main power on PCB.

 

[fanch]

Does anyone have any ideas?

 

[sparkymarka]

What panel
Standard panel or hybrid
What software version is it

 

[Bigsosij]

What device u trying to trigger..... have u actually tested the voltage on the OP terminal with a multi meter?

 

[fanch]

Panel : Premier Elite 48W Live
Software version : 3.0

When I cut the main power, the alarm is displayed on the keypad but the output does not activate

Output setting : Output Group - Area / Fault Present

Installation Manual documentation :
66 - Fault Present : This output type activates when a general fault occurs i.e. Line Fault, AC Mains Fail, Detector Fault etc. and deactivates when the fault is cleared.

 

[Rulland]

Power off delay has been set to 0 but nothing changed.

I am using Digi Outputs #8 and the trigger is cuting off main power on PCB.

Can you clarify the second paragraph?.
What, exactly, are you wanting output 1 to do?.

 

[Bigsosij]

Does the device you are triggering use the same power supply as the alarm ?

 

[fanch]

To clarify the process:

The output is configured so that a fault activates it (Output Group - Area / Fault Present).

To verify if the output is activated during a fault, the power to the control unit is cut off at the main electrical panel. The result is no activation of the output despite the error message visible on the keypad ?

 

[Bigsosij]

What is the output connected to? How are you verifying that the output does not trigger, have you yested the output voltage with multimeter ?

 

[Rulland]

So you are turning off the mains 230v supply to the intruder panel to initiate a 'mains fail' state, this would then flag up a 'System alert' on the keypad, and you want output one to go active during this?.
WHAT DO YOU WANT OUTPUT ONE TO ACTUALLY DO?, trigger a relay, operate a visual indicator, trigger an input on a dualcom/communications device?-what is the purpose?.
Output one has no inbuilt pull up resistors, so it will only really actually do anything if a load is attached, hence my repeated question-what do you want output one to do.
This information is required to give an educated answer.