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  1. secureiam

    Any Texecom engineers in Leeds area?

    You can’t replace the PCB of a premier with a premier elite, the power supply connection is different. What do you want to do going forward, hardwired, wireless? I am going to suspect if you have wireless on that panel it’s radio plus and not ricochet for example
  2. secureiam

    Any Texecom engineers in Leeds area?

    Okay how many devices are on there currently.
  3. secureiam

    Any Texecom engineers in Leeds area?

    The devices may need deleting off and then relearning back on if it’s a version 4 panel or lower.
  4. secureiam

    Any Texecom engineers in Leeds area?

    Not in Leeds but I am down that way from time to time. If you have a 64-W it can be flash upgraded. If it’s a version 3 panel or higher out of the factory then you can probably get a way with a flash update rather than panel/ pcb change. Menu 4 on the keypad will give you the current version.
  5. secureiam

    Texecom Smartcom Query

    Hmmm. Yes you could potentially, just don’t get rid of your old com ip unit and you might need a comport plus adapter. You should be able to setup the smart com and use its comip unit. However the old app may disconnect. If it does you can setup the old comip app seperately with the comport...
  6. secureiam

    Texecom Smartcom Query

    You will be fine then with the smart com
  7. secureiam

    Texecom Smartcom Query

    Apologies the comip would send to the old app which wasn’t connect. DNS account would help get your externally public ip address, however you may need help if the external ip address is shared or cgnat to get it to work. Not an IT expert. End users have been able to register an installer...
  8. secureiam

    Accenta Alarm Error

    Thread is 7 years old ish, you should start a new one really.
  9. secureiam

    Scantronic 9651 panic button failed, replacement

    Enter installation mode. You can still get these, you may be able to get it functioning be taking apart cleaning up and putting back.
  10. secureiam

    Wired v wireless

    different considerations, but we will try and reuse cables if available parts are cheaper, no batteries to change no radio jamming to be concerned about. the number of homes where they cut the wires back decorate and then ask for wireless is crackers.
  11. secureiam

    Wired v wireless

    Hard wired first always! Wireless should be a last resort, if hard wired isn’t practical for one reason or another
  12. secureiam

    Ethernet cable for internet: over roof?

    Knowing the route and construction may help. Many homes have central heating, the routes of these pipes may help you out transverse across up and down the house without too much work to do. However better routes may exist. As for ease of running cables it’s dependant on cables be used. The...
  13. secureiam

    Moving a Premier Elite 24 bell box

    Bell into hold off mode. Panel leave in engineers mode Down power completely Should be fine
  14. secureiam

    Ethernet cable for internet: over roof?

    We also can arrange back up power but it’s unusual for us to have a power outage let alone a long one. But iso service down does happen
  15. secureiam

    Ethernet cable for internet: over roof?

    I know a family member got told they couldn’t use a WiFi connection when they worked for a bank during Covid. So we used a Ethernet plug. Drop out of WiFi signal interference and easier to hack in is what they have as reasons as to why hardwired. However they don’t stop WiFi from being used...
  16. secureiam

    Guard control system (with app control)

    But do you need a guard to tell you a window/door is open or closed. As for devices turned off could they not be done by Smart Control devices. For example. I have customers using automation, which turns things on/off without the need to be at the physical location.
  17. secureiam

    Guard control system (with app control)

    Not done any, but there are plenty of options gps and nfc tags. I guess if I was looking at this for a customer, I would want to know the route, and how the tags report back, and how many stations I would need as a starting point. The whole point of the tag is you know the patrol made it to...
  18. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    most likely, but seen enough out there not to make assumptions on things I cant see or haven't traced.
  19. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    hard to see if its white twin and earth or flex on the the phone. Not a sparky, so cant advise any more than trace it, if it goes nowhere the maybe it did go to the old light.
  20. secureiam

    Mystery switch and recommissioning a Scantronic 9448+

    so its a light switch, and you make or break the live, is that on flex?
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