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I take your point and you would probably be right that I would have been better off without it. The only times I have called them out in recent times was Xmas day the year before last and prior to that it has been in severe winter periods. With regards to the Xmas call out I would have had...

I won't hold you to it :lol: I was just curious to know a ballpark figure. Thanks for the replies.

Thanks. That's a good option to explore. Out of interest what sort of cost would it be to replace the boiler with one that is more efficient? How long does the work normally take?

A pretty open question I know but I am looking to establish a rough idea as to how much it costs to have a new boiler installed. I have a 3 Bed Detached home (two occupants) with en-suite, a main bathroom and a cloak room. There is a total of 9 radiators - one is a double. I currently...

This has done the trick - thanks.

I will try that and report back - thanks.

I have an Ideal Classic NF40 boiler. I had a problem with it recently and the PCB was changed. Its now working again but the hot water isn`t as hot as it was before the fault. When the boiler was out of operation I switched on the hot water cylinder and although the thermostat on the...

Turns out it was a burnt out relay on the PCB that caused the problem. PCB has now been replaced and warmth restored!

That`s good. JUst puzzled as to what the noise is and why it, whatever it is, is running. I keep thinking (hoping) that the heating has come back on, only to find it hasn`t!

I have a Ideal Classic NF40. As for the pump Ive not touched anything so maybe the engineer did when he called yesterday. He is back tomorrow, will it do any harm running?

My CH has a problem and the boiler is switched off as is the immersion.Despite this there is something in the airing cupboard that is running and I don`t know what it might be and why. If I have no CH boiler or immersion switched on what would still continue to run constantly?

Thanks for your reply. It must be faulty as this water is burning if just slightly touched. I`ll get it checked out and turn off as advised. Thanks.

I've got a problem with my CH so have the immersion switched on to heat the water. Since doing so my hot water is absolutely scalding even though the temperature according to the setting is 45C. Does this sound right at 45C or could the thermometer or whatever it is be faulty? When the...

Update: Isn`t it just typical that when the engineer turns up the heating is working as though nothing ever happened! The engineer couldn`t find a problem but just as he was about to leave it went off and wouldn`t re-start. It seems it could be the PCB so he is going to replace it on...

This is awful. I hope the guys on here will help out because its the type of person that you have unfortunately employed that drags the whole industry down.

I had that problem previously. Just needs to be `flicked` to see if that resolves it. I have tried that this time round but to no avail.

Not at all happy with their response but, of course, they have sited the extreme weather conditions as their excuse! Ref the G rating on this boiler. I didn`t think it had a permanent pilot light but it is over 15 years old.

Which pump? Given that it hadn`t fired up since Friday would the HE not have cooled sufficiently since then? Cheers

Did they indicate when they could come out? I have the BG 3* service and they can`t attend until tomorrow although I reported the fault last Friay!

Went off again and now back on! When the thermostat clicks in it sounds as though something in my airing cupboard where the immersion and pumps are stored is firing up but the actual pilot light in the boiler isn`t on and the boiler isn`t heating up. Incidentally, do these boilers have a...