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-------------------- @Notch7 Thanks - that all sounds brilliant - and thanks for encouragement to sort it out, it is getting us down. Thing is, how do we fix it retrospectively? If you can help me think it through I'd really appreciate it... and thanks for the sympathy! It is an extremely...

I think you're right about a full plans submission - and your other points - but I didn't know about the options when I started and did what various "experts" suggested. In fact - how does a normal person find out the different ways to go about building an extension? I used an architect, a...

Actual questions still - last message was to try to clear up confusion I caused: 1. Realistically, what type of glass would help keep the room cooler in summer and warmer in winter? 2. Is there any requirement on solar transmittance for the windows? (We have plain, air-filled double glazing...

Hi all sorry to be confusing - it reflects the fact I haven't done anything like this before and have tried to do things correctly but have also (I think) been misled by the builder. Different people's roles, as I've seen them .. and been told about them.. are as follows. I know some of this...

I phoned the manufacturer who said for this order, there is U value 1.6, unrated for g value, air filled they can't tell me about emissivity as "that depends on the frame" (the last comment was after they realised I wasn't a company).

@Notch7 I thought that was a great thought - but they clearly say "U=2.8" - and on the opening window it says U=1.4 So I think it's U value. But I may be leaping to conclusions. The builder now assured me he has checked with the supplier and the labels are wrong, so everything is ok. But he...

@woody you're quite right ... I'm trying to focus on where I have leverage through regulations to make something happen - builder is trying to find a low cost fix to the fact I spotted the issue. Fighting builders has filled my life every day for 18 months with no end in sight; these are the...

Again, sorry if that's not clear. It's one building, an extension, we're calling it a sun room as it has a lot of glass. It's not a conservatory. It is subject to building control as I understand it, the builder is definitely responsible for building control and he appointed a private company...

Sorry not to be clear. We need both Permitted dev and building regs approval. I applied for the permitted dev and that has been fine. Building regs the builder is handling by appointing a private firm (with whom I've spoken). I believe he has not met regs - his first story was that the...

@Notch7 - thanks, v helpful. Your recommendation on spec sounds spot on (and I assumed we'd get to discuss it but it would be on those lines, possibly with extra cost if we wanted something fancy - but there was no discussion). The builder's private BC company says the extension isn't exempt...

thanks - it helps - gives me something new to learn about :-) I wish now I'd used an architect but we're both unemployed right now and we thought we could manage the project -- how hard could it be : -) ... really, really wish we'd had someone to help but the architect who drew up the plans...

After glass was installed in our new sun room I saw it had paper labels saying U value was 2.8 (The doors are labeled 1.8 and the one opening window is 1.4 - don't know about the velux). I would choose much better and had originally asked about reflective glass which all my neighbours have...

This sounds silly but --- why would my builder / insurer insist on doing this? Are they just being conventional? A burst pipe a year ago flooded my house. Repairs have barely begun thanks to incompetent RSA and builders. All plaster is off walls. As part of the repairs the surveyor appointed...

Hi - does anyone with an old property (solid brick walls, lime mortar, concrete floors) have experience of renderlite? Our major renovation is (finally) underway after burst pipe last March. Had agreed lime plaster for walls, as there were previous damp probs. Exterior wall has impermeable...

Well. yesterday the senior sales person arranged to visit to assess the job, at 'around mid-day' today. He didn't turn up. I suppose that was to be expected. Their contract puts all onus onto the purchaser. Anything wrong, it's your fault. When I pointed out that the designs we "signed off"...

Hi, thanks for comments. Some mixed views! The company is Hedgehog, part of IQ Glass, fitting their own product. I think they generally do new build which is why it is such a mess (this wasn't clear when we bought). We approved detailed engineering drawings, none of which showed the surrounding...

good point - these are pics from the only window where they didn't retrofit the cill. The screw visible in one picture is the cill screwed onto the existing wood. (the fact the plaster and wooden cill need some work is ok, that we planned to do anyway - it's tidy because my husband cut it out...

Hi, we've just had 4 large, expensive (3K each) sliding aluminium windows fitted. There are snags and the MD of the company is going to visit to look at them. Can anyone advise on what I should expect him to do to make it good? Here are some of the issues: (The "windows" are all, in fact...

thanks - I may do but i've been investigating it for days and I can't see anything visible except quite a few new cracks that demonstrate the walls were bashed about - just feel it! I can show the construction which may help. Next challenge will be to see whether I can upload photos...

thank you Gazman. I wasn't really thinking of going legal so much as getting a professional in who could work out the cause and how to fix it. Might be worth a word with him as an expert. I'm genuinely worried about my house - structurally and also that it is now freezing cold upstairs. So...