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I take it your back plate fell in the washer and you have managed to retrieve it? In my case I had to take the top of the washer off to retrieve my the plate and then it was a simple matter for me to hold it on the inside whilst I screwed it back on. I think that's what I did! It was a while...

The actual fixing wasn't much of a problem once I realised that I had to make sure the bracket was held in place whilst I got the first screw connected.

Yes, that's what I think, a search on Google for the company name reveals nothing, but I have traced the persons who did the work to a residential house.

No, not London, north west England.

Thanks everybody, it transpires that it's a company which have branches throughout the country, and apparently the final account was drawn up by the office. Methinks I will have a word in their ear tomorrow. It's not the money it the principal.

It was a test which social services specified for an elderly lady who his mentally handicapped. We want to see if is safe for her to occupy the house. What's the difference between a 100% and a 20% test. We were give a 9 page report full of various boxes which were ticked.

Sorry, it's even worse, I got the initial figures wrong, verbal quote was £300, final figure was £470.

No idea and it was a verbal quote to brother in law for them to test electrics in the house

Just had a EICR carried out on MIL house. Was quoted £350 initially but final charge was £460. It's a 3 bed semi in very poor state and there were 2 of them and they were there just over 2 hours. Is this a reasonable charge or have we been ripped off

Does this help

Circuit breaker keeps tripping when iron is switched on. Reset circuit breaker and iron works ok. What could it be and is it fixable. Checked plug and it is ok.

I know it's a bit late but just in case anybody else has the same problem, I managed to locate the missing part and retrieve it with a magnet attached to a long thin pole. Saved me the ridiculous cost of sending for a replacement.

Just taken delivery of new integrated washer and started to fit door. On releasing screw on washer the plate behind simply fell inside the machine. The instructions say to connect the hinges to the upper hole of the top plate and the lower hole of the bottom plate. As there was a screw in the...

There is no rush, and my wife took RBS at there word, indeed she allowed 2 weeks beyond the first date she was given before sending out cheques. No, she does not bank with RBS thank god. If this is how the act in the bereavement section I shudder to to think how they deal with other customer. I...

Yes Bernard I did email her but she no longer works there, she sent me another email address. [email protected] No response not even one of those automatic replys

Charlie it is the bereavment section she's been dealing with and they have given 4 dates when the transfer should have taken place. Each time they refuse to give a reason for the delay, they won't let her speak to their manager, and they won't even speak to the local branch. Just for the record...

Its the Royal Bank of Scotland. Why should a Bank be allowed to hold on somebody's money when all the legal steps have been followed, and the bank accepts this. Surely this is theft, if I was overdrawn they would be quick enough to recoup their money. Long shot I wonder if the police would be...

What are you trying to say Bernard, there is nothing apart from a mention of the last CEO of RBS

Yes I understand the closing of an account, but in this case probate has been granted. After that legally the money belongs to the executors of the estate. They RBS keep saying they don’t now why its not been released. Is that legal?

My wife is the executor of her late brothers estate. Everything including probate has been granted but she cannot get her late brothers bank to release his monies to her account so she can pay the beneficiaries. It should take around 10 days but despite numerous calls they keep pushing it back 5...