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Thanks for all the advice. Stupid question, but since this is a regular condensing boiler which has been capped and we have a hot water tank, will he have removed the opportunity for us to heat hot water in the tank and supply it to taps? Our hot water tank with controls (for water or...

Apparently the soot is on the black box - I did wipe my finger across it and picked up a bit of soot. Nope, he didn't clean anything. What do you mean by ncs - sorry!

Hi, I've uploaded a few photos here: http://network.diynot.com/Woggle/albums/148 Supervisor is coming out on Monday to have a look. I've asked them to review our care plan but I think we're only entitled to a 5% discount on a replacement boiler because it's older than 7 years old...

Boiler

Photos coming shortly. Interestingly, just had a look back at the last two inspection reports (April 06 and January 08 ) and both picked up that the boiler was 'slightly sooty' and the flue from the top of the boiler is not to current standard (flue liner from top of boiler). Wonder why it...

It's an Ideal W2000 CF50 Model. I'll put a photo up shortly as I need to take the cover of the boiler off if that's ok. His notes say: - Flue not connected to chimney correctly, flexible flue liner - Sines of sooting (signs of spillage) - although he didn't do any cleaning which was...

Hiya, I have a bit of an urgent request for help if possible. We have recently had our annual boiler inspection with Eon (as we have Central Heating and Boiler Cover with them). The guy from Eon has been out and has deemed our boiler unfit and capped it off. We have previously had...