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    Paint will not dry

    Will def try overpainting with water based primer - many thanks!
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    insurance claim not being paid

    Hi, As part of a bad pipe burst damaging the interior of my house I claimed for a battery charger/power pack which happened to be in the kitchen at the time. The insurance company would not pay out on this item saying that my insurance didn't cover garage equipment as it was for 'household'...
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    Paint will not dry

    Hi, I have had a problem overpainting Puraflex 40. It was recommended to me that Puraflex 40 was a good material to sort out a crack that follows where the stringer of the staircase meets the wall. The Puraflex applied fine but the oil based paint which I painted over with will not dry. I...
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    Gap between stair stringer and wall

    Hi, I have a narrow crack that I've raked out between the stair stringer and wall. I know that simply caulking the gap wont work because of any ongoing movement and will reappear. Another solution I'm told is foaming the gap, only problem is that the gap is so small I wont get much foam in...
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    Radiators getting hot when heating switched off

    Hi, Switched the heating on and the water with the wall thermostat set to as low as poss and certain rads are getting hot. Ambient temp at the moment is about 16deg C. I attach pics of the system which may help....
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    Radiators getting hot when heating switched off

    Its an 'S ' plan system with 2 Honeywells.
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    Radiators getting hot when heating switched off

    Hi, I had a system boiler with new rads fitted a year ago in my 3 bed semi. I eventually got the plumber back to check the system as a number of rads are coming on with the central heating switched off and the hot water switched on. Unfortunately the problem is not so evident at the moment as...
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    Connecting POE cable to CCTV Camera

    Pic of the connector
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    Connecting POE cable to CCTV Camera

    Hopefully this is a simple and common problem asked by many amateurs such as myself..... I have screwed a ZXtech camera to an external wall and now want to connect the ethernet poe cable to it which I've pulled through into the house. As the ethernet poe cable has connections on both ends I'm...
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    Buildings/Contents Insurance

    Good info Ken, thanks
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    Buildings/Contents Insurance

    Hi, I made quite a large claim back in March 2018 following damage caused by a burst water pipe. 2 years later this claim is not fully sorted due to snagging etc. During this time my insurance policy price has crept up which I fully expected. In fact, every year since this accident my policy has...
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    Bosch Diswasher - repair or replace?

    Hi, I have a Bosch Exxcell dishwasher, probably about 10 years old but hasn't been heavily used. Since it was moved from one house to another it seems to have inherited a problem. Basically, it now just runs and runs and never finishes its programme without switching it off. I understand it may...
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    New Soil Pipe Connection

    Hi, My neigbours had major refurbishment works carried out to their property. Works included a new soil pipe connection to our shared sewer connection to which I am upstream of. Upon completion of the work, which has now been covered by new decking, I contacted my neigbour as I was experiencing...
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    Chest Freezer Makes Popping Sound

    Yes, exactly what I thought. Obvious problem of where to put all the frozen food now. Shame, as after the pop the freezer appears to be still working. Safety first, I guess...
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    Chest Freezer Makes Popping Sound

    Hi, My Norfrost Aura chest freezer has made a loud electrical pop a couple of times today with an accompanying smell of burning. Pulling it away from the wall I noticed a small black smoke patch behind it. Freezer appears to be still working, fuse is OK etc. Obviously, I'll need to get it...
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    Warranty Issue

    Yes, I'm thinking you are all correct about the miss selling. I have found out a bit more, the car had done 90k miles and was 6 years old when purchased from the garage. She bought the 3yr extended warranty because of the high mileage thinking she would have 3 years cost free motoring...
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    Warranty Issue

    I'm told just over 60k miles at point of sale. Its an AA GOLD cover warranty fyi. Not sure at the moment if it was recommended to her by the garage she bought it from but will find out as soon as poss.
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    Warranty Issue

    I have been shown sent a copy of the warranty and it says within the exclusions: Components requiring replacement due to normal wear and tear on vehicles over 6 yrs old or 60,000 miles at the time of claim. I do know that this car is just over 60k miles, is this their 'get out' clause??
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    Warranty Issue

    I'm actually asking this question on behalf of a friend and I know that she paid c£900 for this extended 3 yr warranty which is a fair bit of money. Problem is, if it is a problem, is that once she was told by the garage that warranty wouldn't cover this repair, she reluctantly paid for the...
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    Warranty Issue

    Hi, I purchased a second hand car from a garage about 12 months ago which included a 3 year extended warranty. Recently, the windscreen wiper mechanism failed which included the motor. The garage referred this issue to the warranty people who said that this failure isn't included within the...
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