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Hi, My combined shower/bath valve is leaking. I thought it would be from the tap so it might need a new cartridge but it looks like the leak is from where the valve body is attached to the incoming hot water pipe. I’ve attached a picture below to hopefully illustrate this. Can anyone diagnose...

Hi, I have a wall-hung toilet which is not attached to the wall as it’s missing the rubber mount which fits over a threaded bar sticking out of the wall. The other threaded bar’s rubber mount is present but it’s in a poor condition. I don’t know what brand the toilet is so I don’t know where to...

I think I've sorted this out now. I've removed the gearbox and was able to determine that there's nothing stopping me drilling a replacement hole for the upper screw, i.e. there is no metal in the way. The handle is indeed obsolete so choosing a replacement requiring at least one new screw hole...

Hi, I need to replace some patio/french door (UPVC) handles. I've tried looking for an identical replacement but I can't find anything of a suitable size. Here's the measurements as best as I can determine: All centres, e.g. lock centre, spindle centre, etc. Lock to Spindle - 92mm Top screw...

Thanks everyone - the cables are now installed and I'll be getting the electrician to do a full inspection of the CU, DB and house wiring.

You're right - EON confirmed this.

EON did say that they would put a note on the system to reset it - the outstanding debt was the first thing I mentioned to them :)

Well now I'm thinking it sounds far too sensible to have a meter which can perform both functions if necessary :) I'll speak to them tomorrow about changing the meter then but I'm guessing in the meantime that I can just attach the CU cables to the isolator switch as the EON guy suggested or...

That's a good point :) I'd never seen a pre-payment meter before and when I spoke to them they said they'd send a key out (the previous owner didn't leave one!) and I'd then be able to get the electricity on. I intend to move to a direct debit payment but I didn't know that the meter would need...

Apologies, I should have been more specific - the house was built in 2003 and it was an auction purchase.

Hi, I've just bought a house and there's no power at the consumer unit. I've looked at the distribution board and it's clear (to me anyway) that the CU cables should be connected to the 100A switch on the board but I wasn't sure who is responsible for reconnecting it. I spoke to a very helpful...

Hi, I've just had a log cabin built (I originally wanted a heavy-duty shed!) and was planning on using it as a gym/workshop but now it's done I can't help thinking that the addition of a log burner and a pull-out couch-bed plus TV, etc. would make it a great additional living space. Is it...

That’s unreal - I had no idea there was such a thing! I’ve asked my supplier about maximum supply distances for an extra oil tank but they do LPG as well. I need to do the same for my septic tank guy as the latter might be an option for the waste management but there’s also an outside chance...

I’ll have to look into that but my preference is for the cabin to be pretty much independent of the main house as that would open up some options.

I've quite literally just spoken to the electrician regarding what's needed to power the thing and it looks like it will need to be 25mm SWA cable because of the potential volt drop and power required. The log cabin contractor, who was also there, suggested LPG as you've just done and that looks...

Thanks Bernard, that’s interesting. I’ll look into the Mono pumps. I had considered using my existing septic tank but I think it’s too far away and is set too high relative to the log cabin for a pump to work. Another septic tank is out of the question because there’s no access to have it...

Hi, I'm having a log cabin built at the bottom of my garden. It was originally intended to be for dual use as a summer house and for extra storage but I'm now thinking that we could use it as a gym and with that in mind, it would be great to be able to have a shower and perhaps a WC/washroom as...

Thanks for the reply - here's what it looks like: By very hot water, do you mean out of a kettle?

Just in case anyone is able to assist, it's a "concealed shower valve - 3-way diverter valve". The top control is to switch the flow on, the bottom control is to switch between the overhead shower and the hand shower hose attachment. The middle control is the thermostat. I saw a video online...

Hi, My shower thermostat control is faulty but I can’t seem to remove the control knob as there are no retaining screws. I think the knob is turning freely and may have stripped the splines. The thermostat control is one of three controls on a flush mounted faceplate. Does this sound like it...